(Senior) IT Specialist

Who we are: 

 

AVATR is about bringing people together, connecting ideas and cultures: we believe people from different backgrounds working together in a multidisciplinary atmosphere inspire each other to create a design composition that in the long run radiates its richness from the inside out. 

 

AVATR, inspired by ‘avatar’, aims to enable each user to create another self in an intelligent parallel world, becoming “your most emotional intelligent companion”. Our technology focuses on emotional intelligence and stands for casual luxury with forward-looking design and warm technology. Through a holistic approach the brand looks at the big picture and by understanding users’ lifestyle and desires to enable them to pursue what they love.  

 

As an explorer in the new track of smart electric vehicles (SEV), AVATR is committed to building an international high-end SEV brand.  

More about AVATR: https://www.avatr.com/en 

 

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What it’s like to work with us: 

 

“Our Design Center is a vivid platform, where people from all over the world will find a stage to unleash their talents! It is a place where ideas and innovative minds meet. A bold and lively discourse of different views and multidimensional design thinking are always welcome here. Authenticity and originality based on our unique design philosophy generate remarkable designs. The AVATR Design Center feels like a small creative family with the vision to find solutions towards future high-end with a humanized spirit”. 

 

-Nader Faghihzadeh, Chief Design Officer at AVATR 

 

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We are looking for an experienced (Senior) IT Specialist to join our growing IT team. This role focuses on IT projects, advanced support, systems and network administration. The ideal candidate will have solid experience in MS365 and/or network administration, the ability to take ownership of IT operations, oversee vendors, and be familiar with project management.

 

What you will do: 

• Provide advanced (2nd/3rd line) technical support for systems and infrastructure issues.
• Act as an escalation point for complex incidents and ensure timely resolution of tickets in the ITSM system.
• Create and maintain accurate technical documentation, policies, and standard operating procedures.
• Administer, operate and maintain enterprise systems, including Microsoft 365, Exchange, Entra ID, Security and Compliance solutions (e.g. MS Purview), Endpoint Manager (Baramundi), and file sharing platforms.
• Manage and monitor office network infrastructure (Cisco, Meraki, Fortinet), including firewalls, access points, switches; VPNs, and traffic/security policies.
• Operate and maintain NAS, antivirus systems, and backup solutions.
• Implement automation for Account and endpoint management.
• Govern network segmentation, identity and access control policies, and device compliance enforcement.
• Collaborate with the global IT team and external vendors for operations and system changes.

 

What you will bring: 

• Degree in Computer Science, Information Security, or related field.
• 5+ years of experience in IT management, IT infrastructure, systems support, or IT security.
• Proven experience administering Microsoft 365, MS Exchange, AD and Entra ID, Endpoint Management (Intune/Baramundi), MS Purview, MS Defender.
• Working knowledge of network hardware and administration: firewalls, Wi-Fi APs, Switches, VPN, zero trust solutions and VLANs.
• Familiarity with managing NAS systems, antivirus platforms, and backup tools.
• Excellent problem-solving, analytical, and documentation skills.
• Strong verbal and written communication skills in English.
• Able to work independently and handle multiple technical domains with minimal supervision.

 

Nice to have: 

• Certifications such as Microsoft Certified: Enterprise Administrator Expert, Windows Server Hybrid Administrator Associate, Certified Microsoft Modern Desktop Administrator Associate, Security Administrator Associate, CompTIA Security+, Fortinet NSE, Cisco CCNA/CCNP, or equivalent.
• Certification in ITIL, PMI  or a relevant equivalent.
• Experience implementing or supporting security frameworks and tools (DLP, Zero Trust, endpoint security, MFA, SSO integrations, conditional access, etc.).
• Familiarity with managing cloud storage policies, data governance, and compliance tools in M365.
• Chinese language skills

 

What we offer:   

• Competitive Salary: Reflecting your skills and experience.  
• Hybrid Working: Flexibility to work both remotely and in the office.  
• Health & Wellness: Access to the Wellhub Pass for your well-being.  
• Employee Development: Learning opportunities and training programs to support your career growth.  
• Transport Support: Deutschland ticket or fuel card.  
• Meal Allowance: For lunch at the canteen.  
• Gifts: Celebratory gifts for work anniversaries and Chinese New Year.  
• Company Events: Regular team-building and social activities.  
• Optional Company Pension Scheme: Available based on your needs.  
• Inclusive Culture: A diverse, supportive environment where every voice is valued.  

 

Thank you for considering joining our team! We look forward to hearing from you and hope you become a part of our company. If you are interested in the position, please apply now. We are excited about the possibility of working together to create a bright future!