Intern - IT support

Who we are: 

AVATR is about bringing people together, connecting ideas and cultures: we believe people from different backgrounds working together in a multidisciplinary atmosphere inspire each other to create a design composition that in the long run radiates its richness from the inside out. 

AVATR, inspired by ‘avatar’, aims to enable each user to create another self in an intelligent parallel world, becoming “your most emotional intelligent companion”. Our technology focuses on emotional intelligence and stands for casual luxury with forward-looking design and warm technology. Through a holistic approach the brand looks at the big picture and by understanding users’ lifestyle and desires to enable them to pursue what they love.  

As an explorer in the new track of smart electric vehicles (SEV), AVATR is committed to building an international high-end SEV brand.  

More about AVATR: https://www.avatr.com/en 

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What it’s like to work with us: 

“Our Design Center is a vivid platform, where people from all over the world will find a stage to unleash their talents! It is a place where ideas and innovative minds meet. A bold and lively discourse of different views and multidimensional design thinking are always welcome here. Authenticity and originality based on our unique design philosophy generate remarkable designs. The AVATR Design Center feels like a small creative family with the vision to find solutions towards future high-end with a humanized spirit”. 

-Nader Faghihzadeh, Chief Design Officer at AVATR 

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Duration: 3 months or longer 

Starting date: asap

We are looking for a motivated and service-minded IT Intern to join our team. In this role, you’ll assist with day-to-day IT operations, support our front desk. This is a great opportunity to gain hands-on experience in a dynamic environment, develop practical ITSM operations and support skills, and contribute to keeping our office running smoothly. 

Main Responsibilities: 

• Assist the IT lead in daily IT operations and IT projects. 

• Provide first-line technical support to on-site end users, including gathering basic information from requestors about incidents and requests, diagnosing issues, and performing troubleshooting and resolution for basic hardware, software, and network-related problems. 

• Handle hardware failures, replacements, installations for laptops, desktops, peripherals, and other office IT equipment. Support conference room A/V systems. 

• Ensure timely updates and resolution of IT tickets using the internal ITSM tool, in line with defined SLAs. 

• Support IT asset management, including tracking, inventory maintenance, and lifecycle documentation. 

• Assist with server room maintenance and equipment management. 

• Provide professional, user-friendly communication and guidance to non-technical staff regarding IT requests and issues. 

• Update the knowledge base, technical documentation, and support procedures. 

Requirements: 

• Major in Supply Chain, Business Administration, or another related discipline 

• High sense of responsibility and good time planning ability 

• Strong IT skills: Microsoft tools (e.g., Excel, Word, PPT)  

• Language skills: Fluency in English, German is a plus. 

Thank you for considering joining our team! We look forward to hearing from you and hope you become a part of our company. If you are interested in the position, please apply now. We are excited about the possibility of working together to create a bright future!