Account Manager

About us

You’ve probably heard of Autotrader, but do you know what we’re all about?  

We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech innovator. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans. 

In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously. 
 
At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together. 

Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you. 

About the role  

We’re looking for an Account Manager to join our Partnerships community covering the Midlands area of England such as, but not limited to, areas including Birmingham, Nottingham, Peterborough, Leicester and Stoke.

As a trusted business partner, you will be the face of Autotrader in the Midlands region supporting our Independent retailer customers.

You will work in partnership with your customers, taking accountability to fully understand their objectives and provide guidance and advice on how best to achieve them, in both the short and long term.

This will involve collaborating with different stakeholders within your customers business and within Autotrader; working proactively to support customers’ needs.

You’ll take a consultative approach, using Autotrader’s data and insights to influence decision-making, drive digital performance, and deliver real commercial results. Educating the customer to offer the right digital products to drive growth and efficiencies within their businesses.

To do this, you’ll use strong presentation skills; storytelling with data, clear visual design, and audience‑led narratives to simplify complex insight, guide recommendations, and inspire customer action. Your work will have a direct impact on our customers’ businesses and the future of digital retailing.

This is a remote based role, involving a minimum of 3 days travel per week to customers sites in the Midlands area of England and occasionally beyond this, or to our Autotrader offices. 

What we’re looking for 

• Proven experience in B2B account management role owning a customer base
• Track record of achieving commercial KPI’s such as; driving revenue growth, product uptake, and retention
• Strong commercial acumen - able to spot growth opportunities and mitigate risk through effective questioning and listening
• Confidence communicating with a range of customers and influencing decisions, developing long-term partnerships
• Experience turning data and insight into actionable recommendations
• Confidence in contributing to continuous improvement by sharing best practices and customer feedback internally
• Organised, proactive, and comfortable managing multiple priorities
• Passion for customer success and digital transformation
• Strong collaborator, working closely with the wider team to share insights and drive better outcomes for our customers 

During our application process, you will be asked two questions to help us learn more about you, your skills and how you align with our values. These will be used as part of our selection criteria, to determine if we progress your application further. 

Benefits

We’re offering a salary of £40,000 – £50,000, plus an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares. 

You'll have 28 days holiday per year, and that's in addition to bank holidays and half day closures on Christmas and New Year's Eve.

That’s not all. You'll be enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also have comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much more. 

We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more.  

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