Account Manager

About us

You’ve probably heard of Autotrader, but do you know what we’re all about?  

We’re the UK’s leading automotive marketplace, a heritage brand, and a tech darling of the stock market. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans. 

In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously. 
 
At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together. 

Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you. 

About the role  

We’re looking for Account Managers to join our Partnerships community, in a role that blends commercial acumen, relationship management, and consultative selling. Whether you’re an experienced Account Manager looking for your next challenge, or you’ve built strong foundations as an Account Executive and are ready to step up, this is an exciting opportunity to help shape the success of our retailer partners. 

As an Account Manager, you’ll own and grow a portfolio of customers, partnering with them to deliver long-term success. You’ll take a consultative approach, using Autotrader’s data and insights to influence decision-making, drive digital performance, and deliver real commercial results. Your work will have a direct impact on our customers’ businesses and the future of digital retailing. 

What you’ll be doing 

• Managing and developing a portfolio of existing customer accounts, building long-term, trusted relationships
• Acting as a strategic partner; using insight, performance data, and market knowledge to understand customer objectives to help them achieve measurable ROI
• Identifying commercial opportunities and recommending the right solutions to deliver growth
• Deliver customer performance reviews that tell a compelling, data-driven story, highlighting insights, trends, and opportunities for growth.  
• Contributing to continuous improvement by sharing best practices and customer feedback internally.
• Engage customers through a range of different communication methods.  
• Embed value and manage risk by understanding each customer’s goals and objectives, ensuring they are equipped with the right products and services to deliver maximum return on investment.  

What we’re looking for 

• Proven experience in B2B account management role
• Track record of achieving commercial KPI’s such as; driving revenue growth, product uptake, and retention
• Strong commercial acumen - able to spot growth opportunities and mitigate risk
• Confidence communicating with a range of customers and influencing decisions, developing long-term partnerships
• Experience turning data and insight into actionable recommendations
• Organised, proactive, and comfortable managing multiple priorities
• Passion for customer success and digital transformation
• Strong collaborator, working closely with the wider team to share insights and drive better outcomes for our customers
• Preferably hold a full UK driving license 

During our application process, you will be asked three questions to help us learn more about you, your skills and how you align with our values. These will be used as part of our selection criteria, to determine if we progress your application further. 

Benefits

We’re offering a salary of £32,000 – £45,000, plus an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares. 

You'll have 28 days holiday per year, and that's in addition to bank holidays and half day closures on Christmas and New Year's Eve.

That’s not all. You'll be enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also have comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much more. 

We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more.  

On top of all that, our hybrid model, Connected Working, combines the best of both worlds – office and home working. You’ll have two fixed weekly office days for team collaboration and one more of your choice to suit your work-life balance.  

Additionally, we have our remote-first periods at set times during summer and winter. During these periods, you can work remotely anywhere in the UK and from certain locations abroad.