Project Support Apprentice - Level 3

About Autotrader

You’ve probably heard of Autotrader, but do you know what we’re all about?  

We’re the UK’s leading automotive marketplace, a heritage brand, and a tech darling of the stock market. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans. 

In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously. 
 
At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together. 

Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you. 

About the job

Our apprentices feel supported, from the moment they join. Their mentors and our dedicated early careers team are always there for them. And our collaborative, people-first culture means that help and support just come naturally. It brings out the very best in them. It’ll bring the best out in you too.

Kickstart your career by joining our professional services team as a Project Support Apprentice. 

You may think a love of cars is a must to work at Autotrader, but it's not. 

You will join a friendly team, building your skills and knowledge to allow you manage any leads that come in from new software providers wishing to integrate with Autotrader. Through emails and calls you will gain an understanding of each partners requirements and capture all project pre-requisites. 

You’ll create clear scoping documents and help conduct scoping calls between internal integration managers and external software providers. Your role will involve collecting and validating information for data governance checks, verifying IDs, and creating new accounts and contracts for new partners.

You’ll also ensure internal visibility of external communications by sharing them with relevant teams as appropriate. 

This role requires excellent prioritisation and communication skills. You will learn to manage multiple queries simultaneously and often reactively, provide resolutions and support people with what they need.

As a Project Support Apprentice, you will complete a Level 3 Business Administrator Apprenticeship with an external provider which typically lasts 21 months. 

Our Apprentices will be joining us in September 2025. 

Eligibility criteria

• For this apprenticeship, you must not hold a qualification at level 3 or above in the same or similar subject (examples of this would be a Business Apprenticeship or qualification at level 3 or above, HNC/D, foundation degree, degree etc.)
• You currently hold a Level 2/GCSE in English and Mathematics at grade 4 (C) or above or will be willing to study these whilst completing your apprenticeship (subject to an entry test)
• You cannot be enrolled in any other full-time education
• You must have the right to work in the England and be a resident here for 3 years before the apprenticeship start date. If you are currently on a visa, this must be valid for the full length of the apprenticeship
• A full list of current criteria can be found here

What we're looking for

• You will be a strong verbal and written communicator and comfortable communicating with people over phone, video calls, email and in person
• You will be friendly with a customer focused mindset enabling you to build relationships with partners and colleagues
• You will be able to work effectively both individually and within a team
• You have strong organisation and prioritisation skills
• A calm approach that will help you to manage your time efficiently and deal with multiple tasks sometimes while working under pressure

An apprenticeship requires dedication, a love of learning, and a genuine aim to succeed. This is a permanent role, and the apprenticeship will support your learning and development.

Benefits and more

We’re offering a salary of £24,570, plus an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares. 

You'll have 28 days holiday per year, and that's in addition to bank holidays and half day closures on Christmas and New Year's Eve.

That’s not all. You'll be enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also have comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much more. 

We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more.  

On top of all that, our hybrid model, Connected Working, combines the best of both worlds – office and home working. You’ll have two fixed weekly office days for team collaboration and one more of your choice to suit your work-life balance.  

Additionally, we have our remote-first periods at set times during summer and winter. During these periods, you can work remotely anywhere in the UK and from certain locations abroad.

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