Site Reliability Engineer for Observability and Infrastructure team

We offer you the opportunity to join the leading Spanish company in the IT sector, with more than 25 years of experience and one of the most solid track records as a provider of technological solutions for companies.

We are a growing company with more than 400 employees and offices in Logroño, Madrid, Barcelona, Seville, Bilbao and Valencia.

Since August 2013, we have been part of the IONOS Group, Europe's leading digitalisation partner for small and medium-sized companies.

In short, we are a multicultural team that’s passionate about technology, bringing our professional experience from over a dozen countries: Germany, Argentina, Spain, the United States, France, the Philippines, Italy, Poland, Portugal, the United Kingdom, Romania...

Join Our Team of Infrastructure Experts and Shape the Future of Our Services

We're a dynamic team of highly motivated infrastructure service experts, and we're looking for talented individuals like you to join our ranks. As a Site Reliability Engineer, you'll play a key role in planning, implementing, migrating and operating our critical observability stack, working closely with system administrators and network engineers.

Your Mission:

• Collaborate with our team to design, develop and operate high-available services on Linux, ensuring seamless integration with our operational requirements and product requirements.
• Take ownership of the full stack, from hardware to application, including configuration management and monitoring, drive continuous improvement and development.
• Contribute to our open-source projects and help shape the future of our infrastructure.
• Support our system administrators in automating operational tasks and rollouts, and provide interfaces for integration with our hosting products.
• Participate in an on-call service rotation, ensuring the smooth operation of our complex infrastructure.

Our Tools and Methodologies:

• We utilize Puppet as our configuration management system, but experience with other systems like Ansible, CFEngine or Salt is welcome.
• We believe in measuring everything, so you'll work with Observability Stacks (e.g., collectd/telegraf, Metrictank, ELK, Grafana) to monitor and improve our services.
• We use iBGP, eBGP, anycast routing and ECMP to ensure high availability and efficient traffic management.
• Familiarity with databases, messaging and metric systems (Apache Kafka, Clickhouse, Apache Cassandra, metric tank, mirmir etc.) is a plus.

Our Guiding Principles:

• We're attracted to people who share our passion for quality and efficiency. If you're drawn to the following guidelines, we'd love to hear from you:
• "If you can't measure it, you can't improve it." We believe in data-driven decision-making and continuous monitoring.
• "Do it once, do it right." We're looking for people who value quality and attention to detail.
• "Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away." We're committed to simplicity and efficiency in our systems and processes.

We're Looking for:

• A completed computer science degree or equivalent qualification.
• 5+ years of practical experience in administering 100+ Linux systems (Debian/CentOS) in 3+ data centers.
• Experience with monitoring, configuration, VCS and visualization tools (Icinga2, Puppet, Ansible, git, grafana).
• Understanding of modern software architectures and their deployment (REST, Microservices, Docker, CI/CD).
• Knowledge of network and infrastructure services (DNS, BGP, VLANs, Firewalling, IPv6).
• Scripting/programming knowledge (bash, python, golang, Java, etc.).
• The ability to communicate with an international team fluently in English, German is a benefit.

What We Offer:

• A dynamic and collaborative team environment with a culture of creative ideas and agile working methods.
• The opportunity to work on complex, high-available services and contribute to the development of our open-source projects.
• A chance to shape the future of our infrastructure and drive innovation in our DevOps environment.
• Fixed salary and flexible benefits include health insurance, daycare allowance, and meal vouchers.
•  Flexible working hours to organize your schedule according to your needs
• Invitation to our Arsys/IONOS events held twice a year, where we team build and throw a great party for our employees
• Personalized training in cutting-edge technologies, certifications, or any area that interests you.