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IN Retention Games Lead (F com)

India

About the role

As the Retention Lead for Online Casino Games at Sporty, you will be responsible for driving retention activities for our existing and growing customer base. In this role, you will be taking a lead role in securing and building a competitive advantage whilst leveraging personalisation and analytics to enhance player engagement and value.

What you'll be doing

  • Planning promotional activities and campaigns as part of the retention strategy for existing customers
  • Monitoring relevant KPIs to drive campaign and promotional performance to ensure they are having the desired effect across the market
  • Collaborating cross-functionally with product teams on building retention and segmentation tools
  • Working closely with business analysts on building the correct tools for analysing success of marketing activities
  • Responsible for ensuring offers and promotions are competitive for each region and market
  • Working with partners on joint campaigns
  • Lead, nurture and motivate the Retention team across Online Casino Games

What you'll bring

  • Degree qualified in a relevant fieldMinimum 2+ years experience in Retention Management
  • Minimum 2+ years experience in the Online Casino industry
  • Excellent communication skills
  • Fluency in both written and spoken English
  • Strong analytical and goal-oriented mindset
  • Knowledge of retention and automation tools is preferred
  • People management experience

What's in it for you

  • Sporty is a remote first company in pursuit of sustainability
  • A competitive salary + individual performance based bonuses every quarter
  • 28 days paid annual leave
  • Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
  • Referral bonuses & flash bonuses
  • Top of the line equipment
  • Annual company retreats to provide great internal networking opportunities

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

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