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Working Student CX Automation & Integrations

Remote Germany

image-sales-and-marketing

 

 

Probably the least boring job you’ll ever have.

At air up, we don’t just make bottles. We unbore water with flavor by scent. It makes no sense until you try it, and once you do, there’s no going back. Behind it all are teams pushing boundaries every day. Product bends taste and design in new directions. Marketing turns ideas into moments people talk about. Operations makes sure those moments reach hands everywhere.
Working here feels like stepping on stage: professionalism meets passion, curiosity meets courage. You’ll experiment, fail fast, learn faster, and actually see your ideas come to life. It's refreshingly low politics and low ego. Just smart, driven people who lift each other up and make things happen. And whatever happens, it sure won't be boring.


Welcome to air up.

We’re looking for a technically curious working student to help us improve and build the logical backbone of our Customer Experience (CX) systems and AI workflows. If you love clean data, breaking (and then fixing) complex logic, and making AI actually do what it’s told, you’re in the right place.

 

*** This role is possible in a remote set up***

 

Your responsibilities

  • Read, edit, and validate structured data in JSON
  • Design and reason through complex logical flows and decision trees
  • Work with AI prompting and NLP concepts (like intent classification) to build and refine "smart" chatbot or automation tools
  • Debug integrations and test edge cases to ensure systems work reliably in real-world environments
  • Work within admin-heavy platforms, e-commerce systems, and spreadsheets to manage fulfillment data or customer support tools
  • Translate complex technical configurations into clear documentation, making it easy for others to understand workflows and change

This is you 

  • You enjoy thinking in logic and love making complex things feel simple
  • Working with structured data (like JSON) feels natural to you
  • You’re curious about AI and automation and enjoy experimenting with prompts and workflows
  • You enjoy debugging and solving tricky edge cases
  • You document your work clearly so others can build on it
  • You are fluent in English (German is a plus)

Nice to have:

  • You’re familiar with e-commerce or order-related data
  • Google Sheets doesn’t intimidate you
The benefits listed below are intended for full-time employees. For other employment types, including working students and minijobbers, benefits may differ based on the terms of their contract and applicable regulations.

But what’s in for you?

🏖 30 days of vacation

🏷 discount on our products

💰 employer-funded pension & location related insurances (may vary per country)

🏡 purpose built office in MUC 

📈 personal development

🎉 regular team events

🏁 start-up spirit

🌍 workation options (availability may differ by role)

 


air up® have developed an innovative and world-first drinking system. Through scent alone, the air up® bottle brings flavour to simple tap water and can be enjoyed without any single-use plastic bottles, sugar, or additives. air up is a young, fast-growing company filled with ambitious and creative minds from various backgrounds.

air up® is an equal opportunity employer and is committed to maintaining an equal opportunity environment for all persons free of discriminatory behaviour. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression. 

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Hi Applicant, 

At air up we are constantly working on improving our processes. 
Therefore, we switched to a new applicant tracking system in order to make your recruiting experience with air up even more efficient and convenient for you. 

In the following you find the valid GDPR guidelines regarding our provider Greenhouse Software, Inc.

To clarify that in advance: The recruiting process itself will not change in any way. 

This Information is to notify you that personal data about you will be collected by air up GmbH ("air up"), which is located at Bayerstraße 69, 80335 München, Germany and can be contacted by emailing datenschutz@air-up.com, because air up wishes to evaluate your candidacy for employment at air up. Your personal data is either obtained from publicly available sources (e.g. LinkedIn) or provided to air up by someone who referred you for potential employment. Air up's data protection officer is Pia Bosseler, who can be contacted at pia@air-up.com. Your personal data will be processed for the purposes of managing air up’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) GDPR as necessary for the purposes of the legitimate interests pursued by the air up, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider which helps to manage recruitment and hiring processes. 

Your personal data will be retained by air up as long as air up termines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

For further information, have a look at air up's privacy policy: https://shop.air-up.com/privacy or contact us directly via jobs@air-up.com.

air up GmbH Friedenstraße 22A, 81671 Munich, Germany, Register court: Munich, Register number: HRB 247202
Managing directors: Jannis Koppitz, Simon Nüesch, Tim Jäger, Christian Hauth, Magdalena Jüngst