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Advanced Operator - German and English Bilingual

Worldwide - Remote

Advanced Operator - German<>English Bilingual

Start a career in tech: Join the team that’s supporting the latest cutting-edge AI language models.

Website | Video Demo | Core Values

The Business Context

You already use AI in many ways—like deciding what products and services to order—and it may be most familiar to you as a chatbot, as an avatar-maker, or as a way to unlock your screen. But here’s what AI may be able to help the world with: finding medical diagnoses, teaching you about scientific research, and calculating the complexities of any function. 

But, like humans, algorithms are what they eat. They’re only as good as the rules they know and the data they’re trained on. We’re the team that helps model these behaviors.

Job Summary: 

Invisible works with food delivery companies and helps them onboard new stores daily by running processes. This position is the process of Merchant Recruitment Sourcing. We assist our on-demand delivery partner in sourcing potential new merchants to onboard to their platform..

Agents at Invisible are encouraged to operate with excellence, learn new skills, and find career growth and promotion opportunities. The agents we’re looking for are individuals who are motivated, open-minded, and flexible with learning new processes.

This position is to be filled immediately. We’d like to ask you a few questions to jump start the process and get to know you a bit. Good luck with the hiring process! 

System Specifications:

  • Laptop/Desktop not more than 8 years old.
  • Windows 10 or a MAC Operating System.
  • Minimum 8GB’s of RAM
  • A working camera and microphone

The successful candidate has the following skills and traits:

  • Provide great customer experience - soft skills including Active Listening, Empathy, and Problem Solving to create a positive human experience through activation outbound phone calls.
  • A professional communicator - clear spoken German and English language with well structured communication.
  • Software experience - 6+ months Salesforce, spreadsheets
  • Accuracy, precision, and attention to detail - Ability to follow process and procedure as well as calling guidelines.  Maintain 97% + process accuracy and call quality.

Detailed requirements for this position:

  • Proficient in German & English with ability to write, read & speak fluently with clear annunciation.
  • Comfortable and confident conversational skills on the phone
  • High Speed Internet - Min. >50 Mbps Download and >5 Mbps Upload
  • Fluent typing skills - Min. 30 words per minute with 0 errors
  • Eager to learn
  • Availability of at least 8 hours per day, 6 days per week, 9am - 5pm CET

Compensation

  • Type: Effective Hourly
  • Remuneration: $14 ($11 base & $3 quality bonus)

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Education

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Complete this English test linked below (Attempt only once - Take a screenshot of the final result and upload it here.)*

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Please answer the following questions:

1. Give a brief overview of your work experience / job history.

2. Why would you be a good fit for this position?

3. Are you able to use formulas, shortcuts or filters to manipulate data quickly in Google Sheets or Excel?

(Please record the video in English so that we can assess fluency.) Share the video clip's Loom link in the box below:

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Proficiency means you can effectively communicate complex ideas, including academic or cognitively challenging topics, both verbally and in writing. This includes the ability to participate in professional conversations, explain nuanced concepts, and understand detailed instructions in the selected language(s)