Finance Operations Support — Accounts Receivables (m/f/d)

At Acrolinx we envision a world connected by amazing content. Our AI-powered content governance software captures and digitizes your style guide to make your writing standards, standard.

Born out of the German Research Center for Artificial Intelligence (DFKI) we’ve been doing content governance decades before it was trendy. Today, governance is a critical part of every enterprise content supply chain. Think of it as a content insurance policy that perfectly balances writer creativity and productivity with the benefits of governance guardrails.

Our customers enjoy massive efficiency gains without sacrificing standards through AI-powered writing assistance, automated reviews and quality gates, and analytics comparing content quality with performance.

We are looking for a detail-oriented and reliable support for our Financial Operations Team. You will be part of our revenue workflow (order to revenue process) of our business, including, but not limited to, order management, vendor set-up routines, invoicing and cash collection in close collaboration with our customers as well as the Accounting team. 

To be successful in this position, you should have a good grasp of accounting practices and strong organizational skills. The perfect candidate will demonstrate excellent communication skills and a knack for working with numbers. You should be able to multitask and deal with customer concerns professionally.

This position is based in our headquarters in Berlin or remotely in Germany. This position is a maternity leave replacement and will be set up for a limited time of approximately 18 months. Part-time (30 hours/ week, Mon - Fri) is an option.

Some of What You’ll Do

• Managing customer orders, including tracking of renewals
• Caring of order reconciliation and order documentation
• Continuous support in improving our billing logic
• Creating and issuing of invoices & credit memos to customers
• Following up on outstanding payments, answering customer queries and preparing monthly billing schedules
• Updating accounting records with issued invoices, processed payments, new balances and customer contact information

Required Skills/Experience

• Successfully completed vocational training in the commercial field
• First professional experience in a comparable field of activity
• Experience in the software industry (preferably SaaS) would be a huge advantage
• Working knowledge of accounting standards (German GAAP) and relevant legal regulations
• Strong communication, organizational and time-management skills
• Ability to work efficiently under pressure
• Proficiency in Microsoft Office and CRM systems (e.g., Salesforce.com)
• Strong attention to detail and good math skills
• Fluency in English is mandatory