Information Technology Intern

accessiBe is the market leader in web accessibility that makes websites accessible to people with disabilities. accessiBe is more than a workplace, it’s a passion. Each day you’re surrounded by people who share the same goal and values, who work endlessly to break down accessibility barriers. We care about all people, regardless of their ability. We hire people that are determined to succeed and who are not afraid of rapid change. Our core values showcase who we are and we strive to focus on excellence and sincerity. 

About the Role

As an Information Technology Intern, you'll work closely with our IT team to support day-to-day technology operations, employee support, and basic IT projects in our New York office. This internship is a great opportunity for a college student candidate to gain hands-on experience in a modern corporate IT environment. This candidate needs to be local to New York City, as this role is a onsite position.

Our environment is primarily macOS and some Windows devices, and we use tools such as Google Workspace, JumpCloud, Zoom, Slack, Jira, and other SaaS platforms.

Key Responsibilities

• Provide basic Tier 1 support for employee workstations, printers, Wi-Fi, account access, Zoom, Slack, and Google Workspace questions
• Triage help desk tickets, gather relevant details, document troubleshooting steps, and escalate issues appropriately
• Assist with employee setups, monitor/dock/peripheral configuration, conference room checks, and general office IT readiness
• Manage information technology assets by updating inventory records for laptops, monitors, and related equipment
• Assist with onboarding and offboarding preparation, including staging equipment, preparing desks, collecting returned hardware, and updating checklists under supervision
• Support IT operations such as hardware audits, equipment organization, software rollout tracking, and process cleanup

Who You Are

• College student, ideally pursuing a degree in IT, computer science, or a related field
• Basic familiarity with macOS and Windows
• Strong communication skills and a helpful, professional attitude
• Good organizational skills and attention to detail
• Willingness to learn, ask questions, document work, and follow established procedures
• Ability to work onsite in the NYC office 15-20 hours per week
• Basic understanding of networking, MFA, SaaS applications, computer hardware, or endpoint management is a plus
• Prior customer service, helpdesk, campus IT, retail tech, or troubleshooting experience is a plus

Equal opportunities

At accessiBe, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. accessiBe is proud and committed to providing equal opportunity employment to all individuals regardless of disability, race, color, religion, sex, sexual orientation, citizenship, national origin, veteran status, pregnancy or any other characteristic protected by law. In addition, accessiBe will provide accommodation to individuals with disabilities or a special need.

Please don't hesitate to share your needs when applying so that we can provide the necessary accommodations for an accessible and inclusive recruitment process.