Billing Specialist - EMEA
Join ABBYY and be part of a team that celebrates your unique work style. With flexible work options, a supportive team, and rewards that reflect your value, you can focus on what matters most – driving your growth, while fueling ours.
Our commitment to respect, transparency, and simplicity means you can trust us to always choose to do the right thing.
As a trusted partner for purpose-built AI and intelligent automation, we solve highly complex problems for our enterprise customers and put their information to work to transform the way they do business. Over 10,000 customers trust ABBYY, including many Fortune 500 ones. You will work on further developing a portfolio already containing client names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK.
Job Responsibilities:
- Invoicing, checking orders and payments to avoid errors
- Assisting collections team in addressing the overdue receivables
- Managing multiple accounts and billing cycles efficiently, keeping everything in order
- Effectively interacting with clients, resolving disputes, and collaborating with other departments
- Addressing issues as they arise, whether they're related to payments or billing discrepancies
- Helping clients with their billing inquiries, setting up vendor portals
- Supporting accounting team with applying customer payments and ensuring properly application of funds
- Meeting deadlines and managing workloads effectively
Job Requirements:
- Bachelor’s degree in finance, Accounting, Business Administration, or related field with 2 years of relevant work experience
- Hands-On Accounts Receivable experience within the software industry is preferred
- Experience dealing with a large customer base is a plus
- This position requires analytical skills, attention to detail and high initiative
- Ability to follow and understand the process and controls
- Proficient with Microsoft Office Suite, experience working in Salesforce and NetSuite a plus
- Excellent command of English, additional languages are a plus
Here are some of our local benefits:
- Work from home, remotely, or hybrid;
- Private health insurance;
- Volunteering Time Off (2 days/ year);
- Sports membership: FitPass;
- Flexible working hours;
- A brand new office, conveniently located in New Belgrade
Join ABBYY, and you will:
Love how you work
- We provide remote and hybrid working options to fit all lifestyles.
- We use flexible hours across most of our teams to allow you to find your own definition of balance.
- Encouraging a culture of giving, we provide two paid volunteering days off every year so you can take time to contribute to the causes you care about.
- To ensure your family is cared for, we offer paid parental leave in all our locations.
Love whom you work with
- We are a global team of 600+ colleagues, spread across 15 countries on four continents.
- With colleagues representing 30+ nationalities, our workforce reflects the world.
- Innovation and excellence run through our veins. Our teams gather the expertise which has garnered ABBYY more than 140 technology patents.
- We are guided by the values of respect, transparency, and simplicity.
- "Team Environment" is in the top three highest-scoring drivers of engagement across all of our departments.
Love what you work on
- We are a company with more than 35 years of experience in the technology market;
- Over 10,000 customers trust ABBYY, including many Fortune 500 ones, with names such as DHL, Johnson & Johnson, FDA, DMV, PwC, KeyBank, Spotify, and H&R BLOCK;
- We have modernized the capture market by creating the first low-code/no-code IDP platform.
- Our Machine Learning, Natural Language Processing, Computer Vision Technologies, and a marketplace built with AI, can transform any document in any process;
- Top Analyst firms recognize ABBYY's market leadership, including Gartner, Everest PEAK Matrix ® Assessment, ISG Intelligent Automation Lens, and NelsonHall, amongst others.
ABBYY is an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. To learn more about our commitment to Diversity and Inclusion, check out the careers section on our website.
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